The vintage watch marketplace
Grey Market · grymrkt.co · Effective Date: November 15, 2026
This Seller Listing Agreement (the “Agreement”) governs your listing of a watch for sale on Grey Market (the “Platform”). By submitting a listing, publishing an Exchange post, approving listing content, or otherwise offering a watch for sale on the Platform, you (“Seller,” “you”) agree to this Agreement.
This Agreement is entered into in addition to, and is incorporated by reference into, the Grey Market Terms of Service and Privacy Policy. Capitalized terms used but not defined in this Agreement have the meanings given in the Terms of Service. In the event of a conflict between this Agreement and the Terms of Service, this Agreement controls with respect to the specific listing to which it applies.
By listing a watch on the Platform, you represent and warrant, as of the time of listing and as of the time of shipment, that:
Grey Market manually reviews and curates every listing submission. Submission does not guarantee that your listing will go live. Grey Market may decline, request changes to, delay, or remove any listing at its sole discretion, including to maintain marketplace quality, avoid model oversaturation, or address concerns about the information you provided.
You build your listing or Exchange post and review it before it goes live; on an auction, Grey Market may help draft it from the information and photographs you submit. Scheduling or publishing it constitutes your confirmation that its content is accurate and complete, and your warranties in Section 2 apply to it as a whole.
If your listing sells, you must ship the watch within two (2) business days of the Platform confirming that the Buyer’s payment is held: to the designated third-party Verifier on a Verified Sale, or directly to the Buyer on a Direct Sale. “Business days” means Monday through Friday, excluding days on which the U.S. Federal Reserve banks are closed (see https://www.federalreserve.gov/aboutthefed/k8.htm). A shipment SLA that falls on a non-business day is extended to the next business day.
All shipments must use the insured, tracked courier method designated or provided by Grey Market. You may not ship using another courier or method without prior written approval from Grey Market. Shipments are fully insured in transit through Grey Market’s program.
On a Verified Sale you must not ship the watch directly to the Buyer: it goes first to the Verifier, and a shipment that bypasses the Verifier is a severe offense under the Terms of Service and may result in immediate permanent ban. On a Direct Sale you ship directly to the Buyer on the label Grey Market provides.
You are responsible for packaging the watch securely in accordance with Grey Market’s packaging guidelines, including appropriate padding, tamper-evident sealing where provided, and inclusion of all accessories and papers described in your listing.
If you fail to ship within the two-business-day SLA without an approved exception, you will receive a strike under Section 11 of the Terms of Service. Repeated late or failed shipments may result in permanent ban. If you fail to ship at all, the transaction will be canceled, the Buyer will be refunded in full, and you may be subject to additional remedies including collection of any costs Grey Market incurs as a result.
Every Verified Sale (Section 5.4 of the Terms of Service) is subject to physical inspection by an independent third-party Verifier selected by Grey Market. A Direct Sale is not inspected, and the rest of this Section 5 and Section 6 apply only to Verified Sales. The Verifier is engaged by Grey Market as an independent contractor, not as an agent of the Seller, the Buyer, or Grey Market. The Verifier does not have authority to bind the Seller, the Buyer, or Grey Market to any agreement beyond the scope of custody, inspection, and forwarding set out in this Agreement and the Terms of Service.
During the period from the Verifier’s receipt of the watch through the Verifier’s onward shipment or return of the watch, the Verifier holds the watch as a bailee for hire. The Verifier’s obligations are limited to reasonable care in its custody, inspection, and forwarding of the watch, consistent with industry standards for authentication of vintage and neo-vintage watches and with the written agreement between Grey Market and the Verifier. You authorize the Verifier to receive, hold, open, photograph, inspect, test, re-package, forward, or return the watch consistent with this Agreement and the Terms of Service.
You agree to cooperate promptly and in good faith with all reasonable requests from the Verifier and Grey Market, including responding to requests for additional information, photographs, or documentation regarding the watch, its provenance, or its condition.
If the Verifier confirms that the watch is authentic and materially matches the listing, the Verifier forwards the watch to the Buyer, and the Held Funds are released as described in Section 8.
If the Verifier determines that the watch is counterfeit, materially different from the listing, materially damaged in a manner not disclosed, or otherwise fails inspection:
The Verifier’s determination on authenticity and material condition is final for purposes of transaction completion. You may not re-list, re-offer, or attempt to sell through the Platform any watch that has failed Verifier inspection without Grey Market’s prior written approval.
Grey Market does not currently charge a listing fee; listing is free. On an auction, Grey Market does not deduct any percentage commission from Seller proceeds: Sellers receive the full hammer price minus only Seller-side shipping. On the Exchange, the Seller fee in Section 6.3 of the Terms of Service is deducted from the sale price. If a listing fee is introduced in the future, the fee applicable to a specific listing is the one displayed and recorded at the time the listing is approved and scheduled.
On an auction, the Seller bears the cost of shipping from the Seller to the Verifier. Grey Market arranges and pre-pays this shipment and deducts the actual cost from Seller proceeds at payout. The Buyer premium covers the Verifier’s inspection fee; you do not pay the Verifier fee out of pocket or out of proceeds for a successful sale. The Buyer separately pays for shipping from the Verifier to the Buyer. On the Exchange, the Buyer pays the shipping shown at checkout (both legs when the Buyer adds Verification, and the Verification fee), and Grey Market provides the label you ship on.
If a transaction is canceled because the watch fails Verifier inspection, the Buyer is refunded in full and Grey Market absorbs the Verifier fee. The watch is returned to the Seller at the Seller’s cost as set out in Section 8. The Seller does not receive payout and does not owe other fees, but may be subject to strikes or ban as described in Section 6.2 and in the Terms of Service.
Seller proceeds (the full hammer price, minus only Seller-side shipping) are released to your designated payout account once the Buyer accepts the watch or the Buyer’s 24-hour Delivery Window (Section 6.4 of the Terms of Service) closes without a return, and no hold or dispute is open. Release is automatic. Nothing is released at the Verifier’s pass determination. Payout timing thereafter depends on your payment processor and banking institution.
On a Verified Sale, the Buyer may ask to return the watch within the Delivery Window while the return seal the Verifier fitted is intact, and your proceeds are not released while a request is open. An approved return comes to Grey Market’s office, where the seal and the watch are compared with the records made when it was sealed. A matching return is refunded to the Buyer and the watch comes back to you at Grey Market’s cost; your proceeds for that sale are not released. Where the Buyer returned the watch for a reason other than its being not as described, the Buyer pays a restocking fee of ten percent (10%) of the price, and one half of that fee is paid to you through your payout account. A broken seal or a different watch is investigated under Section 11 of the Terms of Service and the sale is held meanwhile.
A Direct Sale is final and cannot be returned. The Delivery Window still runs, and your proceeds are released when the Buyer accepts the watch or the window closes, unless the Buyer reported within it a parcel damaged in transit or not received. If the carrier confirms a loss or damage, the Buyer is refunded and you are paid from the carrier insurance recovery when Grey Market receives it. If Grey Market refunds the Buyer for Seller fraud under Section 6.4 of the Terms of Service, the returned watch is held while the matter is resolved under Section 11 of the Terms of Service.
If the Verifier determines that your watch fails authentication, the sale is canceled, the Buyer is refunded in full, and the watch is returned to you on a label Grey Market arranges. You are responsible for the cost of that return label; Grey Market may charge it to your saved payment method, deduct it from any amount Grey Market holds for you, or invoice it. A failed authentication is recorded as a strike under Section 11 of the Terms of Service.
Instant offers. When Grey Market buys your watch outright under an instant offer, that purchase is governed by the Watch Purchase Agreement you sign on the offer page, not by this Agreement.
Grey Market reserves the right to claw back released Seller proceeds (in whole or in part), plus reasonable costs Grey Market incurs as a result, only in the following enumerated cases (each a “Clawback Event”):
Except where delay would prejudice Grey Market’s ability to recover or a legal order requires immediate action, Grey Market will provide written notice of a Clawback Event and a reasonable opportunity for you to respond before executing a clawback. Clawback rights under this Section are without prejudice to Grey Market’s other rights and remedies (including strikes and ban under Section 11 of the Terms of Service).
The Direct Sale chargeback event covers a chargeback the Buyer files within one hundred twenty (120) days after delivery. Grey Market may recover under it for ninety (90) days after the final debit, from future payouts or by invoice. Recovery is capped at the proceeds you received on that sale plus the dispute fees Grey Market paid. You are told and may submit evidence before anything is recovered, and Grey Market contests the dispute with it. You may challenge Grey Market’s determination under Section 13 of the Terms of Service.
You agree not to solicit, advertise, arrange, or conduct any transaction involving a watch listed on the Platform outside of the Platform, and not to attempt to exchange contact information with a Buyer or prospective Buyer for the purpose of circumventing the Platform. Off-platform solicitation involving a Grey Market listing is a severe offense resulting in immediate permanent ban.
You are solely responsible for any income, sales, use, or other taxes owed on proceeds you receive from sales made through the Platform. Grey Market may issue tax reporting forms (such as Form 1099-K) as required by law. Nothing in this Agreement constitutes tax advice.
Listings must comply with Grey Market’s listing policies in effect at the time of listing. Grey Market may refuse or remove listings involving watches subject to sanctions, export controls, regulatory holds, or that Grey Market determines are otherwise unsuitable for the Platform.
Listing photographs must show the watch. Photographs and descriptions may not carry business cards, logos, watermarks, phone numbers, email addresses, social media handles, or website addresses, whether yours or a third party’s; Buyers contact you through the Platform (Section 9). Grey Market may remove a photograph or text that does not follow this rule, and will tell you when it does; the rest of the listing is unaffected.
This Agreement applies from the moment you submit or approve a listing and continues through the completion, cancellation, or resolution of the resulting transaction (including any Buyer inspection window, claim, refund, or return shipment). Termination of your account under the Terms of Service does not relieve you of obligations with respect to listings and transactions already in progress.
The Terms of Service and Privacy Policyare incorporated into this Agreement by reference in full, including without limitation the provisions regarding identity verification, identity-based account enforcement, the strike system, dispute resolution (binding AAA arbitration with small claims carveout and class action waiver), limitation of liability, indemnification, and governing law. Nothing in this Agreement limits Grey Market’s rights or remedies under the Terms of Service.
By checking the acceptance box in the listing flow, approving the listing content, or otherwise listing a watch on the Platform, you acknowledge that you have read, understood, and agree to be bound by this Seller Listing Agreement, the Terms of Service, and the Privacy Policy.
Grey Market · grymrkt.co · hello@grymrkt.co