The vintage watch marketplace
Grey Market — grymrkt.co · Effective Date: April 20, 2026
This Buyer Bid Agreement (the “Agreement”) governs your participation as a bidder and purchaser on Grey Market (the “Platform”). By placing a bid on the Platform — including your first bid on any auction — you (“Buyer,” “you”) agree to this Agreement.
This Agreement is entered into in addition to, and is incorporated by reference into, the Grey Market Terms of Service and Privacy Policy. Capitalized terms used but not defined in this Agreement have the meanings given in the Terms of Service. In the event of a conflict between this Agreement and the Terms of Service, this Agreement controls with respect to the specific bid or purchase to which it applies.
You must be at least 18 years of age, a legal resident of the United States, identity-verified (KYC), and credit card-verified before placing any bid. By bidding, you represent and warrant that you continue to meet these requirements and that the identity and payment information on file is accurate and current.
Every bid you place authorizes Grey Market, directly or through its payment processor, to place a pre-authorization hold on your verified payment method for the full amount of your bid plus the applicable Buyer premium, estimated taxes, and estimated shipping from the Verifier to you. The total amount to be held is disclosed to you before each bid.
The pre-authorization hold may reduce your available credit or balance during the auction. If your payment method does not support the required pre-authorization, your bid will not be accepted.
Every bid is a binding offer to purchase the watch at your bid price (plus the Buyer premium and applicable taxes and shipping) if you are the winning bidder at auction close. You may not retract a bid once placed, except in limited circumstances determined by Grey Market in its sole discretion (for example, an obvious typographical error reported before the auction closes).
If the listing is subject to a reserve price, bids below the reserve may not result in a sale even if you are the highest bidder at close. Bids above the reserve, or at or above the Buy-It-Now price if applicable, are subject to all terms of this Agreement.
Auctions run for seven (7) days. If any bid is placed during the final 60 seconds of an auction, the auction clock is extended by 60 seconds. The auction closes only when no further bids are placed during the final 60 seconds. The final bid from the highest bidder at close becomes the binding winning bid.
At auction close, if you are the winning bidder, your pre-authorization is converted into an actual charge and the funds are held in Grey Market’s escrow. The captured amount covers the hammer price, the Buyer premium, applicable taxes, and the Verifier-to-Buyer shipping fee.
If capture of your pre-authorization fails at auction close (for example, insufficient funds, expired card, or issuer decline), Grey Market will notify you and give you twenty-four (24) hours to provide a valid alternative payment method and complete the purchase (the “Cure Period”).
Nothing in this Agreement waives or limits your non-waivable rights under the federal Fair Credit Billing Act (15 U.S.C. § 1666 et seq.), Regulation Z (12 C.F.R. Part 1026), the federal Electronic Fund Transfer Act (Regulation E), or any comparable consumer-protection law. You retain all rights you have under those laws to dispute transactions with your card issuer, bank, or other payment provider.
You do, however, agree that the Inspection Window, refund, and cancellation mechanics described in this Agreement and in Sections 6.4 and 6.6 of the Terms of Service are intended to be your first and primary remedy for transaction-related concerns on the Platform. Before filing any chargeback or payment dispute with your card issuer or bank in connection with a Grey Market transaction, you agree to:
Filing a chargeback in bad faith, or in circumvention of the internal-process commitment above where applicable law does not require immediate filing, is a breach of this Agreement and a severe offense under Section 11.2 of the Terms of Service. In the event of a bad-faith chargeback, Grey Market may pursue recovery of the disputed amount (together with reasonable costs and attorneys’ fees) through the arbitration process in Section 13 of the Terms of Service. This provision is not intended to, and does not, discourage or penalize any chargeback that you are entitled to file under applicable consumer-protection law.
After the Verifier confirms the watch passes inspection, the Verifier ships the watch to you using the insured, tracked courier method designated by Grey Market. Shipping costs from the Verifier to you are borne by the Buyer and are included in the total disclosed at bid time.
Shipments are sent only to the verified delivery address associated with your KYC profile, except where you have updated that address through the Platform prior to auction close. You are responsible for ensuring that the address on file is current, complete, and suitable for receipt of a high-value shipment.
Because the Verifier physically inspects the watch and confirms authenticity and material condition before it is shipped to you, your post-delivery inspection rights are narrowly limited to the final leg of shipment from the Verifier to you. You have forty-eight (48) hours from confirmed delivery (the “Inspection Window”) to notify Grey Market of a shipping-related issue on that final leg. Permitted grounds for a claim within the Inspection Window are limited to:
Police report requirement for confirmed-delivery-not-received claims. If the basis for your claim is that the courier marked the shipment delivered but you did not receive it (for example, suspected theft from the delivery location), you must, within the 48-hour Inspection Window, file a police report with the appropriate local law enforcement agency and provide Grey Market with a copy of the police report (or the report number and filing agency) as part of your claim submission. Claims of this type that are not supported by a timely police report will not be eligible for remedy, except where filing such a report is impossible for reasons outside your control and you promptly disclose those reasons in writing to Grey Market.
The following are not permitted grounds for a claim within the Inspection Window:
To submit a claim, contact Grey Market within the Inspection Window with photographs, tracking documentation, and a clear description of the issue. Grey Market will review the claim in good faith, may require return of the watch and reinspection by the Verifier, and will resolve valid claims directly at Grey Market’s cost under Section 6.6 of the Terms of Service (refund, return-logistics, repair, or replacement if available). Seller proceeds are released upon the Verifier’s pass determination and, except in cases of Seller fraud or Seller-caused tampering that come to light after verification, valid Inspection-Window claims do not result in clawback from the Seller.
If you do not submit a claim within the Inspection Window, the sale is final. You waive any further claim against Grey Market or the Seller with respect to the watch, except to the extent such waiver is prohibited by applicable law (including, without limitation, your non-waivable rights under the Fair Credit Billing Act and comparable consumer-protection laws).
A claim submitted during the Inspection Window on grounds already resolved by the Verifier’s inspection (for example, a claim that the watch is not authentic after the Verifier has confirmed authenticity) is considered a frivolous claim. A first frivolous claim results in a strike under Section 11.1 of the Terms of Service. Repeated or bad-faith frivolous claims are a severe offense under Section 11.2 and may result in immediate permanent ban.
If the Verifier rejects the watch during inspection for any reason (including counterfeit, material misrepresentation, or material damage not disclosed), the transaction is canceled and you will receive a full refund of all amounts paid, including the Buyer premium and Buyer-side shipping. Grey Market absorbs the Verifier fee and pays for return shipment of the watch to the Seller in such cases.
You agree not to solicit, accept, or conduct any transaction involving a watch listed on the Platform outside of the Platform, and not to attempt to exchange contact information with a Seller for the purpose of circumventing the Platform. Off-platform solicitation involving a Grey Market listing is a severe offense resulting in immediate permanent ban.
Failure to meet your obligations as a Buyer, including late payment cure, non-payment, filing chargebacks in bad faith, or submitting false or frivolous claims, may result in strikes, suspension, or permanent ban in accordance with Section 11 of the Terms of Service. Bans persist to the individual person, not to the email address, as described in the Terms of Service and Privacy Policy.
The Terms of Service and Privacy Policy are incorporated into this Agreement by reference in full, including without limitation the provisions regarding identity verification, identity-based account enforcement, the strike system, dispute resolution (binding AAA arbitration with small claims carveout and class action waiver), limitation of liability, indemnification, and governing law. Nothing in this Agreement limits Grey Market’s rights or remedies under the Terms of Service.
By checking the acceptance box in the bidding flow, placing a bid, or otherwise participating as a bidder on the Platform, you acknowledge that you have read, understood, and agree to be bound by this Buyer Bid Agreement, the Terms of Service, and the Privacy Policy.
Grey Market · grymrkt.co · hello@grymrkt.co